Troubleshooting Login Issues and Password Reset
Last updated: May 19, 2025
If you're having trouble logging into your Juicebox account, follow these steps to regain access:
Reset Your Password
Visit the login page
Click on the "Forgot Password" link
Enter your email address
Follow the password reset instructions sent to your email
Create a new strong password
Already Logged In?
Head to the settings page
Go to "Your Account" (direct link here)
Select "reset password"
The link will be sent to your email address

Still Can't Log In?
If password reset doesn't resolve the issue, try these additional steps:
Clear your browser cache and cookies
Try using a different browser
Ensure you're using the correct email address associated with your account
If using a password manager, try entering credentials manually
As a last resort, uninstall and reinstall the application
If you continue to experience login issues after trying these steps, please contact our support team for further assistance.